Q:
My permanent residence is in Japan but I am living in the United States for a short period. In this case, do I qualify for the program?
A:
At this time, to qualify for the program, you must be a member of the JAL Family Club and must reside in either the United States or Canada (Guam and Saipan are excluded) Even if it is for a short stay, for those of you who are a member of the JAL Family Club and have an address in the U.S. or Canada, you will qualify.
Q:
My purchases at Fujisan.com totaled $65.55. How many miles do I get?
A:
(for JAL Family Club Members):
The mileage calculation is based on $2 of purchase = 1 mile. Taxes, shipping and handling fees are excluded from the purchase amount. For amounts with cents, we round to the nearest dollar amount i.e. $65.55 would earn 33 miles and $72.38 would earn 36 miles.
Q:
Is it true that Premio Card Holders can earn even more miles?
A:
When shopping at Fujisan.com, if you use the JAL Family Club Premio Card, you will earn an additional Mile for every $1 purchase. For more information about the JAL Premio Card, please call 1-888-576-2030.
Q:
I have had a magazine subscription from before. Can I get JAL miles for my subscription?
A:
You must enter your 7 or 9 digit JAL Family Club membership number at the time of order. For your subscription, please send us an e-mail to e-service@fujisan.com with the following information:
- Name of magazine
- Order ID Number (OID)
- Your full name
- Your contact information
- Program Name (JAL Family Club)
- 7 or 9 digit Membership number
For the magazines that have been shipped to you before having entered your JAL Family Club membership number into our system, the miles will unfortunately not be credited into your account.
Q:
Do I get miles for items that I have ordered through Fujisan.com that are not subscriptions?
A:
The miles will only be added to your account after you have entered your JAL Family Club membership number at the time of purchase at Fujisan.com. This program cannot be combined with other specials or promotions.
Q:
Are there any other ways to accumulate miles?
A:
Yes, there are many other ways in which to accumulate miles. For detailed information, please contact Japan Airlines.
Q:
Where do I enter my JAL Family Club membership number?
A:
At the check out process in step 2, after you have chosen the desired shipping method for the products you have purchased at Fujisan.com, you will have a location where you can enter the 7 or 9 digit JAL Family Club membership number. You must also choose the type of promotion. Please select JFC for JAL Family Club.
Q:
I would like to start using the "JFC Fujisan.com Online Shopping Mile" Mileage Program as soon as possible!
A:
Please take your time and enjoy your shopping experience at Fujisan.com!! If you have any further questions, please refer to the FAQ page and if you have additional questions regarding the mileage program, please contact the Japan Airlines.
Q:
How may I contact Japan Airlines?
A:
Please visit Japan Ailines' website at:
http://www.japanair.com or Call Toll Free: 1-800-JALMILE(525-6453)
Related Links
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